A practical Sydney property owner checklist for burst pipes, stormwater, appliance leaks and flooded carpets.
Stop the source if it is safe
Turn off the relevant tap, isolation valve or mains water supply where possible. If water is near electricity, keep away and call a qualified electrician or emergency service provider first.
Document the damage before moving everything
Take clear photos and videos of affected rooms, flooring, furniture, skirting boards and visible water lines. These details can help property managers and insurers understand the event.
Remove standing water quickly
The longer water sits, the more likely it is to travel under carpet, into underlay, behind skirting boards or into adjoining rooms. Professional extraction and drying equipment can reduce secondary damage.
Do not assume carpet is dry because the surface feels dry
Moisture can remain in underlay, concrete, timber, subfloor materials and wall cavities. Moisture readings help identify what still needs drying.
Protect people before property
Avoid wet electrical equipment, unstable ceilings and contaminated water. If it is safe, stop the water source and keep occupants away from affected areas.
Move small vulnerable items out of the water path only when this can be done safely and without spreading contamination into dry rooms.
Document and start extraction
Take clear photos of the source, rooms and affected contents, then arrange bulk water extraction and moisture assessment. Mopping the visible floor does not confirm that underlay, walls or timber are dry.
After extraction, drying equipment is placed and monitored based on what materials are wet.
Frequently asked questions
What is the first thing to do after water damage?
Make the area safe and stop the source if it can be done safely.
Should I take photos before cleanup?
Yes, when safe, but do not delay urgent source control or safety work.
When should I call restoration?
When water has spread beyond a very small surface spill or affected carpet, walls, flooring or multiple rooms.
Need professional help?
If the property is wet, smells musty, has visible mould, or needs urgent cleaning, Restored Right can inspect, extract, dry, clean and document the job.
Open the related service or call 0481 825 326.